Fizz Wins Big at the 2026 PlanHub Awards: Best Digital Experience and Best Fair Billing
Fizz at the 2026 PlanHub Awards: What Actually Happened
PlanHub published its 2026 Awards results after collecting user reviews from Canadians across the country. For Fizz, the headline is strong: Fizz won Best Digital Experience and Best Fair Billing in the internet provider awards.
That matters because these are not abstract marketing categories. PlanHub's awards are built around customer feedback and practical criteria such as online experience, billing clarity, customer service, onboarding, network quality, and overall satisfaction.
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Quick Answer
Fizz won two internet provider categories in the PlanHub Awards 2026: Best Digital Experience and Best Fair Billing. PlanHub also listed Fizz as the winner for four mobile provider categories: Best Digital Experience, User's Choice, Best Onboarding Experience, and Best Fair Billing.
For shoppers comparing Fizz internet or mobile plans, the takeaway is simple: Fizz is being recognized for the parts of telecom service that customers feel every month, especially the app/account experience and billing transparency.
Fizz Internet Awards in 2026
| PlanHub 2026 internet category | Fizz result |
|---|---|
| Best Digital Experience | Winner |
| Best Fair Billing | Winner |
| Overall internet ranking | 4th, with an 80.27 overall score |
| Fizz internet review count cited by PlanHub | 193 reviews |
PlanHub's internet results article says Fizz had 193 reviews and an overall score of 80.27, placing it fourth overall behind Oxio, Wakey, and Netcrawler.
Fizz's category scores were especially notable:
- check_circle Best Digital Experience: 83.22
- check_circle Best Fair Billing: 86.77
PlanHub described Fizz's billing score as the highest single-category result in the dataset. In plain English: among the measured internet award categories, Fizz's billing clarity was one of the clearest wins of the whole ranking.
What "Best Digital Experience" Means
PlanHub defines Best Digital Experience around the provider's online journey: website navigation, app usability, online processes, and digital customer service efficiency.
For Fizz, this award fits the brand. Fizz has always leaned into a self-serve model: build your plan online, manage your account online, adjust features yourself, and avoid the traditional call-centre-first telecom experience.
That model is not for everyone. If you prefer walking into a store or calling an agent for every change, Fizz may feel different. But for users who want control from a web account and app-style experience, PlanHub's result reinforces one of Fizz's biggest strengths.
What "Best Fair Billing" Means
PlanHub's Best Fair Billing category focuses on clear, transparent, easy-to-understand billing, including simple details, fewer surprise fees, and easy access to payment information.
Fizz winning this category is arguably the more important result for budget-focused users. A cheap plan only feels cheap if the invoice remains predictable.
Fizz's 86.77 Best Fair Billing score suggests customers are rewarding the provider for a bill that is easier to understand than many traditional telecom invoices.
Fizz Also Won Several Mobile Categories
PlanHub's Awards page also lists Fizz as a major winner on the mobile side.
| PlanHub 2026 mobile category | Winner |
|---|---|
| Best Digital Experience | Fizz |
| User's Choice | Fizz |
| Best Onboarding Experience | Fizz |
| Best Fair Billing | Fizz |
| Best Customer Service | Videotron |
| Best Network | Public Mobile |
This is important because many Fizz customers bundle their thinking across mobile, internet, and now TV. Even if the PlanHub internet article focuses mainly on internet providers, the broader awards page shows Fizz performing well across both mobile and home internet customer experience categories.
Full Internet Context: Fizz Did Not Win Overall
To be precise, Fizz did not win PlanHub's overall internet provider ranking. Oxio took the overall User's Choice top spot in PlanHub's internet results with a score of 82.93.
The top internet ranking published by PlanHub was:
| Rank | Provider | Overall score |
|---|---|---|
| 1 | Oxio | 82.93 |
| 2 | Wakey | 81.14 |
| 3 | Netcrawler | 81.03 |
| 4 | Fizz | 80.27 |
| 5 | Videotron | 76.87 |
| 6 | Xplore | 76.69 |
| 7 | Bell | 70.53 |
| 8 | EBOX | 70.38 |
| 9 | Cogeco | 66.64 |
| 10 | Virgin | 61.59 |
| 11 | Telus | 61.52 |
| 12 | Rogers | 60.84 |
That fourth-place finish is still strong because every provider above Fizz also scored above 80, and Fizz won two individual categories outright.
What This Means If You Are Choosing Fizz
Fizz's PlanHub wins are especially relevant if you care about:
- check_circle managing your service online without friction
- check_circle avoiding confusing bills
- check_circle understanding exactly what you are paying for
- check_circle changing plan details yourself
- check_circle using one provider for mobile and home internet
They are less directly about raw network performance. For internet, PlanHub listed Starlink as Best Network. For mobile, PlanHub listed Public Mobile as Best Network. So the honest read is this: Fizz's 2026 PlanHub strength is customer experience, digital control, onboarding, and billing clarity.
How to Use This With Referral Code STOJ4
If you are already considering Fizz, the award results are another reason to compare the current offer.
Use referral code STOJ4 during activation:
- 1. Go to Fizz.ca
- 2. Choose mobile, internet, TV, or an eligible combination
- 3. Enter STOJ4 during checkout if the referral field appears
- 4. Complete activation and watch your account rewards
Referral bonuses can change by province, product, timing, and eligibility, so always confirm the live checkout details before completing the order.
Bottom Line
Fizz had a very strong showing in the 2026 PlanHub Awards. It won Best Digital Experience and Best Fair Billing for internet, ranked fourth overall among internet providers, and also picked up several mobile awards on PlanHub's awards page.
For customers who value clean online management and predictable billing, this is a meaningful third-party signal. Fizz may not have won every category, but it won categories that matter every single month.
*Sources: PlanHub Awards 2026, PlanHub internet awards results, PlanHub Reddit announcement.*
Frequently Asked Questions
What did Fizz win at the PlanHub Awards 2026?+
Fizz won Best Digital Experience and Best Fair Billing for internet providers. PlanHub's awards page also lists Fizz as winner of four mobile categories: Best Digital Experience, User's Choice, Best Onboarding Experience, and Best Fair Billing.
Was Fizz the best overall internet provider in Canada in PlanHub's 2026 results?+
No. Oxio ranked first overall in PlanHub's internet results. Fizz ranked fourth overall with an 80.27 score, while winning two individual internet categories.
Why is Fizz's Best Fair Billing award important?+
It points to clearer, more predictable billing, which matters for customers comparing low-cost internet and mobile plans.
Can I use referral code STOJ4 if I switch after reading the PlanHub results?+
Yes, if your Fizz checkout flow includes the referral field and your activation is eligible, enter STOJ4 during signup.
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